[Event Notification and Resolution Guide]
Event Management
Sycros monitors parameters, processes, and log files. Once any value of resources becomes out of range, an event is triggered. Basically, a message shows up at Event Message Window, and change of color of the resource icon indicates problem at the resource. Then the event is notified, and Sycros provides functions for prompt resolution of the event.
- Event Indication
Occurance of events is automatically indicated with a message at "Event Window", color change of resource icon on various "MAPs", and change of parameter cell color at "Performance View table" to corresponding alert color.
- Event Window
- Public, Private, Class MAP
- Performace View Table
- Event Notification
Events are notified to responsible party with methods below.
- Popup Window
- SMS (Short Message)
- Telephone
- Event Resolution
To assist prompt and systematic resolution of events, Sycros provides description of event with "Annotation", remote execution capability to fix with "Reaction", resolution history with "Event Guide", and function to assign handling of events to responsible party with "Event Ownership".
- Annotation
- Reaction
- Event Guide
- Event Ownership
Like to know more?
Please email us at
support@sycros.com
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